Reception Manager

Thursday, June 12, 2025

Vacancy: Reception Manager

Location: Durbanville

Apply Now: https://go-to.co.za/3d17f4

Purpose of the Job:

- Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.

- Willingness to conduct group exercise classes

Key Performance Areas include:

- Assisting with Club Administration when necessary

- Cash management

- Communication with members and staff

- Managing of Receptionist

- Monitoring of access and overrides for staff and members

- Reception stock control

- Resolving member complaints

- Training of Receptionist

Experience & Competencies Required:

- Ability to motivate staff and lead by example

- Advanced levels of administrative accuracy

- Display friendly and efficient qualities that reflect the Planet Fitness way

- Display uncompromising levels of honesty and integrity

- Have excellent communication skills and be able to liaise at all levels

- Intermediate PC skills

- Must be able to work shifts

- Possess high level energy levels

- Previous experience within a front desk or welcome desk position added advantage

- Proven track record in managing staff, planning, organising, conflict handling and problem solving

- Have reliable transport

Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.

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